This Privacy Policy (the “Privacy Policy”) sets forth how HashPort Inc. (“the Company”) handles the personal information of its customers (“Customers”). “Personal information” refers to personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (the “APPI”), and the same definition applies hereinafter. The Company endeavors to appropriately protect, manage, and use Customers’ personal information in accordance with this Privacy Policy.
　

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## 1. Compliance with Laws, Regulations, and Guidelines Related to the Protection of Personal Information



The Company complies with the APPI, other relevant laws and regulations, guidelines established by the government and relevant authorities, and other applicable standards, as well as this Privacy Policy.
　

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## 2. Collection of Personal Information



The Company collects, retains, and uses the following information related to Customers (collectively referred to as “Customer Information”), and Customers consent to such collection, retention, and use.



*Customer name, name in kana, address, whether the Customer resides in Japan, date of birth, telephone number, email address, and other information entered, provided, or submitted to the Company by the Customer in connection with the use of the Company’s services (including information updated upon the Customer’s request).


*Other information about the Customer that the Company becomes aware of.



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## 3. Proper Acquisition of Personal Information



The Company acquires Customer Information properly through methods by which Customers provide such information in accordance with this Privacy Policy. The Company does not obtain personal information through deception or other wrongful means.



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## 4. Purpose of Use of Personal Information



The Company uses Customer Information for the following purposes, except where otherwise permitted by law, and Customers consent to such use. The Company does not handle Customer Information beyond the scope necessary to achieve the stated purposes of use without obtaining the Customer’s prior consent, except where permitted by law.



1. To appropriately and smoothly provide and operate the Company’s services


2. To provide notifications and communications regarding the Company’s services


3. To conduct administrative procedures related to the use of the Company’s services, such as applications,

　cancellations, changes to registration information, and other confirmation procedures necessary for

　service operation


4. To detect, record, and prevent fraudulent transactions or unauthorized use of the Company’s services


5. To provide information regarding various services offered by the Company


6. To improve, enhance, and add functions to the Company’s services; to develop new products and

　services; and to conduct statistical and customer trend analyses related thereto


7. To enable integration with other services or applications and introduce such integrated services


8. To respond to inquiries, consultations, or complaints from Customers and to resolve disputes


9. To measure the effectiveness of advertising and marketing related to the Company’s services, conduct

　market analysis, and use such analysis to improve and market the Company’s services


10. To exercise rights and fulfill obligations based on contracts with Customers or applicable laws



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## 5. Distribution of Emails Containing Advertisements



The Company may send Customers email newsletters and advertisements related to the services it provides.



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## 6. Security Measures for Personal Information



The Company endeavors to maintain Customer Information accurately and up to date. In order to prevent leakage, loss, or damage and to otherwise ensure the secure management of personal data, the Company implements the following security measures and takes corrective actions when necessary.



1. The Company establishes internal rules for handling personal information, confirms their implementation

　status, appoints responsible personnel for administrative handling, and develops an organizational

　structure for security management. The Company also strives to understand how Customer Information is

　handled and to review security management measures.


2. The Company thoroughly informs employees about the proper handling of Customer Information,

　provides appropriate training, and conducts necessary and appropriate supervision.


3. The Company implements measures such as entry and exit control for its facilities and prevention of theft

　of electronic media.


4. The Company implements access controls for information systems handling Customer Information,

　measures to prevent unauthorized access, and other security measures.


5. When handling Customer Information in foreign countries, the Company first understands the relevant

　data protection systems of the applicable country and implements necessary and appropriate security

　measures for personal data.



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## 7. Restriction on Provision of Personal Information to Third Parties



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The Company does not disclose or provide Customer Information to third parties without the Customer’s prior consent, except in the following cases:



1. When required by law


2. When necessary to protect a person’s life, body, or property and obtaining the Customer’s consent is

　difficult


3. When particularly necessary to improve public health or promote the sound development of children and

　obtaining the Customer’s consent is difficult


4. When it is necessary to cooperate with a national government agency, local government, or a person

　entrusted by such an agency in executing duties prescribed by law, and obtaining the Customer’s consent

　may interfere with the execution of such duties


5. When the recipient is an academic research institution and the personal data must be handled for

　academic research purposes (including cases where part of the purpose is academic research), except

　where there is a risk of unjustly infringing individual rights and interests


6. When providing information to the operator of an external service for authentication or integration with

　services not operated by the Company


7. When outsourcing part of the business within the scope necessary to achieve the purposes of use


8. When personal information is provided in connection with business succession due to merger or other

　reasons


9. When otherwise permitted by law



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## 8. Outsourcing the Handling of Customer Information



The Company may outsource all or part of the handling of Customer Information to third parties within the scope necessary to achieve the purposes of use. In such cases, the Company selects contractors deemed capable of appropriately handling Customer Information and properly stipulates matters related to security management, confidentiality, conditions for subcontracting, and other matters concerning the handling of Customer Information in outsourcing agreements, and provides necessary and appropriate supervision.



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## 9. Requests for Disclosure, etc.



When a Customer requests notification of the purpose of use, disclosure, correction of content, suspension of use, cessation of provision to third parties, or disclosure of records of provision to third parties regarding retained personal data related to the Customer (collectively, “Disclosure, etc.”), the Company will respond in accordance with applicable laws after confirming the identity of the Customer.


If a request for Disclosure, etc. is made by a representative, documentation demonstrating the authority of representation will be required. For procedures related to such requests, please refer to the link provided.



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## 10. Use of Cookies and Similar Technologies



The Company’s services may use cookies and similar technologies. These technologies help the Company understand usage conditions of its services and contribute to service improvement. Users may delete stored cookies; however, doing so may prevent the use of certain functions of the Company’s services.


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## 11. Company Information



HashPort Inc.


Daiwa Azabu Terrace 5F


3-20-1 Minami-Azabu, Minato-ku, Tokyo, Japan


Representative Director & CEO: Yoshihiro Yoshida


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## 12. Personal Information Protection Manager



Title: General Affairs Department Manager


Department: General Affairs Department, HashPort Inc.


Contact: privacy@hashport.io



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## 13. Contact for Inquiries



The Company will respond promptly and appropriately to complaints and consultations regarding the handling of personal information. For inquiries, consultations, or requests for disclosure, etc. regarding the Company’s handling of personal information, please contact the following:



*Please note that inquiries or requests made in person at our office cannot be accommodated.*

**Contact Office**

Personal Information Desk


HashPort Inc.


Daiwa Azabu Terrace 5F


3-20-1 Minami-Azabu, Minato-ku, Tokyo, Japan



Email: privacy@hashport.io


Business Hours: Weekdays 10:00–17:00


(Responses during the year-end and New Year holidays, Golden Week, and summer holidays will be made on the next business day or later.)



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## 14. If You Do Not Agree with This Privacy Policy



If a Customer does not enter the information necessary to use the Company’s services, does not provide, transmit, or submit information including Customer Information required by the Company, or does not agree to all or part of this Privacy Policy, the Company may decline the Customer’s use of its services.


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## 15. Revisions



The Company may revise all or part of this Privacy Policy, and Customers agree to such revisions in advance. When changes are made, the Company will notify or publicly announce them to Customers through the method prescribed by the Company.